Legal Trading Name: Hulbert House Limited
Company Number: 5695489
NZBN: 9429041744543
Incorporation Date: 08 May 2015
Company Status: Registered
Entity Type: NZ Limited Company
ACCOMMODATION PAYMENT & CANCELLATION POLICY
100% payment is required 14-days prior to arrival – this will be deducted from the supplied credit card.
If a reservation is cancelled outside of (more than) 14 days from the date of the stay no charge is applicable.
If a reservation is cancelled within 14 days of the arrival date 100% of the booking is charged to the credit card provided at the time of booking.
In the event of a “no show” 100% of the value of the booking will be charged.
PREPAID RESERVATIONS & SPECIAL OFFERS
Pre-paid bookings, including special offers such as our Stay 3, Pay 2 promotion, are fully prepaid at the time of booking and non-refundable. Once confirmed, bookings cannot be cancelled or amended, and no refunds will be provided for cancellations, changes or unused nights. We strongly recommend obtaining comprehensive travel insurance to protect against unforeseen circumstances that may affect your travel plans.
ACCOMMODATION CANCELLATION POLICY (FOR GROUPS- 3 OR MORE ROOMS)
High Season: 01 October – 30 April
30 days out from the arrival date, 100% of the group booking will be charged if cancelled. If the hotel is able to resell these rooms, a refund will be honoured.
Low Season: 01 May – 30 September
14 days out from the arrival date, 100% of the group booking will be charged if cancelled.
If the hotel is able to resell these rooms, a refund will be honoured.
CHECK-IN & CHECKOUT
Check-in time is after 2:00 pm
Checkout time is before 11:00 am.
LUGGAGE STORAGE
We are more than happy to store luggage should you arrive before or depart after these times.
NON-SMOKING
Hulbert House is a non-smoking hotel; please ask our team where the hotel’s designated smoking areas are should you want to smoke.