Terms & Conditions

Legal Trading Name: BROOK SERENE & COMPANY LIMITED

Legal Trading Name: BROOK SERENE & COMPANY LIMITED

Company number:395364
NZBN:9429039444707
Incorporation Date:06 Dec 1988
Company Status:Registered
Entity type:NZ Limited Company
 

ACCOMMODATION CANCELLATION POLICY
Accommodation cancellations must be communicated to us by email or in writing by 6:00pm, two days prior to your arrival date.
In the event of a “no show” or late cancellation a charge of one night’s tariff will be applicable.

 

CHECKIN & CHECKOUT
Check in time is after 2:00pm
Checkout time is before 11:00am.

 

LUGGAGE STORAGE

We are more than happy to store luggage should you arrive prior to or depart after these times.

 

NON-SMOKING
Hulbert House is a non-smoking hotel, please ask our team where the hotel’s designated smoking areas are should you want to smoke.

What our patrons say

"Had an amazing stay - love the location and the views - pre dinner drinks a nice touch . The rooms are amazing, the team running the property most helpful. So many great restaurants on your front door."

"A relaxed elegant property, that offers wonderful unobtrusive service, the rooms are superbly appointed and there is no outside noise or inside noise that one would expect from a restored 1800's villa. Overlooking Queenstown and Lake Wakatipu the views are stunning."

"Perfect stay at Hulbert House. Amazing hotel with the best customer service I have ever experienced. Laura, the manager on duty, would go above and beyond to make our stay the best possible. And the hotel itself is amazing. A recently renovated 19th century house with incredible design, short walk to the town centre, and a breakfast to die for."

"The Hulbert House is spectacular. The perfectly appointed home, built in the 1800s is perfectly renovated in every detail. The staff makes guests feel like they are home in a very luxurious setting. Breakfast and afternoon canapes are exquisitely prepared and delicious. And the view from the property is breathtaking."